Talking to a doctor has never been easier

Talk to a Canadian licensed physician in minutes!
Download the app

Talking to a doctor has never been easier

Talk to a Canadian licensed physician in minutes!
Just call 1-888-983-5236 or download the app to get started.
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24/7 access to licensed physicians by phone or video
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Our doctors diagnose, treat, and prescribe medication when needed
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Quality care from wherever you are
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Access to doctors on your schedule

  • 24/7 access to Canadian-licensed doctors
  • Connect by app or phone from anywhere
  • Get medical treatment for non-emergency conditions

I can talk to a doctor 24/7 from anywhere. Whether I'm at home, or in the office, or even in the car driving my kids around... Teladoc is a huge help!
A better way to connect with a doctor

People love Teladoc

4.8 stars out of 46,300 app store reviews

92%
Issue resolution after first visit
4.6 stars out of 3,473 google play store reviews

*Ratings based on US member reviews

It's convenient and easy.

We treat and prescribe medication for a wide range of conditions

  • Allergies
  • Arthritis
  • Backache
  • Bronchitis
  • Bowel/Digestive issues
  • Constipation
  • Diarrhea
  • Fever

  • And more
  • Flu
  • Pink eye
  • Rash
  • Sinusitus
Fortune logo
"Teladoc…was the fastest growing personal app in Okta's universe."
Forbes logo
"Teladoc numbers show virtual doctor care [is] no passing fad."
Benefits Canada logo
"Multinational virtual care provider Teladoc Inc. is launching a telemedicine service in Canada."

Take advantage of your healthcare benefits today.

Call 1-888-983-5236 or download the app to get started.

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FAQs

Teladoc offers convenient, 24/7 access to quality healthcare when and where you most need it.

By scheduling a visit with a Canadian board-certified and licensed medical doctor, you can be diagnosed, treated, and prescribed medication if necessary.

Teladoc can resolve a broad array of episodic healthcare issues, including sinus problems, allergies, flu symptoms, and much more. We aim to eliminate the need for long waits for a general practitioner or in the emergency room. We’re here to help you feel better, faster, and get you back to living your life.

Teladoc is made available to you by your employer group or insurer. To find out if you have access to Teladoc, please call us at 1-888-983-5236.

To set up your account, please first check that your employer group or insurer offers Teladoc’s services. From there, download the Teladoc app on your mobile device and click “Set Up Account.”

The service can be accessed by phone or the Teladoc app, and visits are available by either phone or video.*

*If you are located in Quebec, consults can only be conducted via video conference, not phone.

Free—There are no visit fees when using Teladoc.

This varies depending on your specific Teladoc plan. Most plan designs allow you to use the Teladoc service for you, your spouse, and your dependents.

To schedule a visit, log in to your account on the Teladoc mobile app and click the “Request a Visit” button.

We will gather a few details from you before confirming your visit. This includes your reason for visit, preferred time of the visit (within an hour or scheduled), as well as your desired method of visit (phone or video).

If located in Quebec, your visit method will automatically be video. The appointment can be booked up to 48 hours in advance and between 7:00 a.m.-9:00 p.m.

Teladoc physicians are Canadian and licensed medical doctors in internal medicine, pediatrics, emergency care, and family medicine. They are licensed to practice in one or more provinces.

Yes, when medically appropriate, doctors can prescribe medications.

Yes. You can use Teladoc when visiting the United States.

To schedule a visit when in the U.S., please call our local member services team, available 24/7 at 1-800-TELADOC (835-2362). You will be connected to one of our U.S. network-board certified internists, family doctors, or pediatricians licensed to practice medicine in the U.S.

If a Teladoc doctor prescribes a medication while you're visiting the United States, please consult your travel coverage provider prior to filling the prescription.

We aim to make your experience with us as seamless as possible. If you have any further questions or encounter an issue, please visit our website at Teladoc.ca or call our member services team at 1-888-983-5236.