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Talking to a doctor has never been easier

Talk to a Canada-licensed physician in less than an hour!
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24/7 access to licensed physicians by phone, video or web
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Our doctors diagnose, treat and prescribe medication when needed
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Quality care from wherever you are
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Access to doctors on your schedule

  • 24/7 access to Canada-licensed doctors
  • Connect by web, app or phone from anywhere
  • Get medical treatment for non-emergency conditions

I can talk to a doctor 24/7 from anywhere. Whether I'm at home or in the office or even in the car driving my kids around, Teladoc is a huge help!
A better way to connect with a doctor

People love Teladoc

4.8 stars out of 46,300 app store reviews

92%
Issue resolution after first visit
4.6 stars out of 3,473 google play store reviews

*Ratings based on US member reviews

It's convenient and easy.

We treat and prescribe medication for a wide range of conditions

  • Allergies
  • Arthritis
  • Backache
  • Bronchitis
  • Bowel/digestive issues
  • Constipation
  • Diarrhoea
  • Fever

  • And more
  • Flu
  • Pink eye
  • Rash
  • Sinusitis
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"Teladoc…was the fastest growing personal app in Okta's universe."
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"Teladoc numbers show virtual doctor care [is] no passing fad."
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"Multinational virtual care provider Teladoc Inc. is launching a telemedicine service in Canada."

Take advantage of your healthcare benefits today.

Go online, download the app or call 1-888-983-5236 to get started.

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FAQs

Teladoc provides you with 24/7 access to licensed doctors by phone, video or web from wherever you are. Once you’ve requested a visit, a doctor will call you within an hour to diagnose, treat and prescribe medicine if needed for a wide range of medical conditions.

Teladoc can resolve a wide range of non-emergency healthcare issues, including sinus problems, allergies, flu symptoms and much more. With Teladoc, you can often avoid the waiting room and drive to a doctor’s office or ER. We’re here to help you feel better, faster, and get you back to living your life.

Teladoc is made available to you by your employer or insurer. To find out if you have access to Teladoc, please log in.

You can set up your account online, by downloading the Teladoc app or by giving us a call at 1-888-983-5236.

You can request a doctor visit by phone, web or the Teladoc app. Your doctor visit can be over the phone, by video* or web.
*If you are located in Quebec, consults can only be conducted via videoconference, not phone.

Free—there are no visit fees when using Teladoc.

This varies depending on your specific Teladoc plan. Most plan designs allow you to use the Teladoc service for you, your spouse and your dependents.

To schedule a visit, log in to your account on the Teladoc member portal or the Teladoc mobile app and click the “Request a Visit” button.

We will ask for you to fill out some quick information, including your reason for the visit, preferred time of the visit (within an hour or scheduled), as well as your desired method of visit (phone or video).

If located in Quebec, your visit method will automatically be video. The appointment can be booked up to 48 hours in advance between 7 a.m. and 9 p.m.

Teladoc physicians are Canadian and licensed medical doctors in internal medicine, paediatrics, emergency care and family medicine. They are licensed to practice in one or more provinces.

Yes, when medically appropriate, doctors can prescribe medications.

Yes. You can use Teladoc when visiting the United States.

To schedule a visit when in the U.S., please call our local member services team, available 24/7 at 1-800-TELADOC (835-2362). You will be connected to one of our U.S. network board-certified internists, family doctors or paediatricians licensed to practice medicine in the U.S.

If a Teladoc doctor prescribes a medication while you're visiting the United States, please consult your travel coverage provider prior to filling the prescription.

We aim to make your experience with us as seamless as possible. If you have any further questions or encounter an issue, please visit our website at Teladoc.ca or call our care services team at 1-888-983-5236.